Help

Go to w4pilot.com/app, choose a plan and tap Start free trial. Sign up with Continue with Google or with your email and a password (at least 10 characters, with a letter and a number). If you use email, we send a confirmation link. Open it to finish.

Check your spam, junk or promotions folder for an email from info@w4pilot.com. On the "Check your email" screen, tap Resend the email. Links expire after 24 hours, so use the newest one.

On the log-in screen, tap Forgot password?, enter your email, and open the link we send. If you signed up with Google, use Continue with Google instead. There's no separate W4Pilot password.

Google blocks sign-in inside those apps' built-in browsers. Tap the menu (⋮ or …) and choose Open in Chrome or Open in Safari, or sign up with your email instead.

Yes, in any up-to-date browser on a phone, tablet or computer. To add it to your home screen on an iPhone, open w4pilot.com/app in Safari, tap Share, then Add to Home Screen. On Android, open it in Chrome, tap ⋮, then Add to Home screen or Install app.

Log in, open Account, and choose Two-step verification. You'll scan a code with an authenticator app, such as Google Authenticator or Microsoft Authenticator.

Every plan starts with 14 days free. Cancel before the trial ends and you pay nothing. If you keep going, your first payment is charged when the trial ends. Each person gets one free trial.

Log in, open Account, and tap Manage billing & receipts, then cancel. Your plan stops renewing, and you keep access until the end of the period you've paid for.

Ask within 30 days of your first payment and we'll refund it in full, no reason needed. Email info@w4pilot.com from the email on your account, or reply to your Paddle receipt. Renewal payments aren't refunded except where the law requires it. See our Refund Policy.

Yes. We email you at least 7 days before each yearly renewal.

To move to a bigger plan, open Account and tap Upgrade plan. You see the exact price first. During your free trial you can also switch to a smaller plan there. After the trial, to move to a smaller plan, email info@w4pilot.com and the change takes effect at your next renewal.

Paddle.com is our payment provider and the Merchant of Record for every order. It processes payments, collects sales tax or VAT, and sends your receipts. Your card and PayPal details go to Paddle, and W4Pilot never sees them.

Paddle emails a receipt for every payment. You can also see them under Account → Manage billing & receipts.

Some VPNs, ad blockers and browser privacy settings block the secure checkout. Pause your VPN or ad blocker for w4pilot.com, or try another browser or your phone. In Microsoft Edge, click the lock icon next to the web address and turn off "Tracking prevention" for this site.

On the Plus plan and above, open Scan Pay Stub and upload a photo, screenshot or PDF of your stub. W4Pilot reads the amounts and shows every line so you can check and correct them before saving. The file isn't stored, and only the numbers you confirm are kept. Cover your name, address and account numbers before you take a photo. You can scan up to 25 stubs a day.

Change the amount or the category on the review screen before you add it to your tracker. Clear, flat photos in good light work best. If your payroll site offers a PDF of your stub, upload that instead, since PDFs read most accurately.

W4Pilot estimates what should be withheld for the whole year, based on what you enter. Your employer's payroll may withhold a different amount, and that difference is what W4Pilot helps you see. First check your pay frequency, filing status, pre-tax deductions and state. If something still looks wrong, email info@w4pilot.com with the tool you used and the numbers you entered. Please never include a Social Security number.

No. W4Pilot gives estimates for planning. It doesn't prepare or file tax returns and isn't affiliated with the IRS. For big decisions, check with a qualified tax professional.

Each year, once the IRS publishes the new figures. Every change is listed on the Credits & Changes page in the app.

Only you. Each account can read and change only its own records, and the database itself enforces that. We never ask for your Social Security number, and the app refuses anything shaped like one. See our Privacy Policy.

Open Account and tap Download my data. You get a file with everything saved in your account.

Open Account and tap Delete account. This also cancels your subscription. Your data is erased within 30 days, except records the law requires us to keep, such as receipts.

Yes. Open Account and change your email there. We send a confirmation link to the new address, and your receipts move to it too.