Refund Policy

Effective October 30, 2026

If W4Pilot isn't right for you, you can get a full refund of your first payment within 30 days.

Free trial

Every plan starts with a 14-day free trial. Cancel before it ends and you pay nothing, so no refund is needed.

First payment: 30-day refund

If you're not satisfied, ask within 30 days of your first payment (the charge made when your trial ends) and we'll refund it in full. This applies to yearly and monthly plans, including early-adopter prices. No reason is required.

Renewals

Renewal payments are not refunded, except where the law requires it. To avoid a renewal, cancel before your renewal date. We email a reminder at least 7 days before each yearly renewal. After you cancel, you keep access until the end of the period you've paid for.

Plan changes

If you upgrade mid-period, you pay only the prorated difference. If you downgrade, the lower price starts at your next renewal.

How to ask for a refund

• Email info@w4pilot.com with the email address on your account, or
• Reply to your Paddle receipt, or use the link on it.

Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record and issues refunds to your original payment method. Refunds usually appear within 5–10 business days, depending on your bank or PayPal.

Your rights under local law

If you live in a country or state that gives you additional refund or cancellation rights, such as the 14-day withdrawal right in the EU and UK, this policy doesn't limit them.